OUR SALE POLICIES

In purchasing from this Site, you are agreeing to the Terms & Conditions set out below. 

We will not sell or deliver alcohol to anyone who is, or appears to be, under the age of 18. In purchasing such items you agree that you are 18 years old. We may request age identification from you before proceeding with the sale as we see fit. If we believe that you are under 18 years old and you cannot prove otherwise we reserve the right not to deliver. Use of this Site and these terms are subject to the laws of England and the jurisdiction of the English courts. 

 

General 

 

How to order: Transactions carried out through the online shop will reserve the stock until payment. For email and online shop orders, we will contact you with an order confirmation, in addition to a secure payment link, from ecomsupport@paymentsense.com. If we cannot finalise payment within the stated response period, we may cancel or take forward the order into the next week.

Please note we are doing our utmost to supply great quality wines to your door but owing to COVID-19 there may be a disruption in the supply. We will notify you as soon as possible and suggest alternatives, or if you choose to cancel the order and we have taken payment, we will refund you the difference.

 

Pricing and Payment 

Prices: All prices stated on this site are in UK pound sterling; all orders must be paid for in this currency, and any refunds will also be given as such. 

While we maintain the site to ensure provision of information to a high level of accuracy, sometimes pricing errors may occur, particularly where prices alter at short notice due to circumstances beyond our control. In the event of a pricing error occurring with an item in your order, we will attempt to notify you as soon as possible, either by email or by telephone. You will be offered the opportunity to cancel your order or to reconfirm the purchase at the revised price. Where cancellation occurs, the payment for the order will be entirely refunded; if we are unable to reach you by either form of communication, we will consider the order to have been cancelled and will refund you accordingly. 

 

Payment Methods: During the duration of the pandemic, we will only be accepting payments by credit or debit card. We cannot process or dispatch your order until the full payment sum has cleared. 
Credit and Debit Cards: We currently accept Visa, Visa Purchasing, Visa Electron, Mastercard, Delta, Solo/Maestro as valid forms of payment. We do not accept American Express. To arrange payment by BACS, please use the following details, leaving your name as reference:

Name: Vinoramica Ltd
Natwest bank
Account number: 21748713
Branch sort code: 60-05-26

 

An email confirmation will be sent when payment has been completed and we will arrange a delivery day within the cut-off times stated on the Site. Any invoices or other financial correspondence relating to your order will be sent to your billing address if the recipient at the delivery address is not the named cardholder.
 
Delivery 

As a small retailer we are restricting deliveries to postcodes in the Waltham Forest borough and other nearby locations at the discretion of the owner, on specific days which you will be notified at the time of payment. A minimum order for free P&P applies. We cannot provide a specific time for delivery and would encourage you to provide us with a safe and secure location (Neighbour, Shed etc.) at your delivery address for our carrier to leave your package if you are unavailable. It is your responsibility to ensure that this is a safe and secure location. We cannot be held responsible for a missing package after it has been left in the location you have requested.   

 

Damaged or Faulty Products 

We ensure that all our products are shipped in adequate packing to ensure they are protected. If you receive an item that you believe is damaged please refuse the item. Please also write on 'DAMAGED' on the drivers documentation. If you receive goods which are damaged or faulty you must notify us within 24 hours of delivery. 

 

Health & Safety 
Vinoramica accepts no responsibility for any death or injury to any person(s), or damage to property, arising from use or misuse of products purchased from the site. 
Vinoramica is not involved in the manufacture of the products offered on this Site and cannot fully advise on their use or on manufacturing guidelines. 
This does not affect your statutory rights. 

Intellectual Property & Copyright 
We retain copyright on the Site and all its contents, including text, images, software, website and pages, all of which are owned by - or licensed to – Vinoramica. Users of the site are in no way granted any right or interest in the content or the intellectual property rights, nor the right to reproduce, use, copy or change any of the contents in any form (written, electronic or otherwise) without our express consent. 
Use of this Site is granted for non-commercial purposes only, of a private or personal nature. You are permitted to view, copy or print portions of the text or images solely for the purpose of placing orders with Vinoramica you are not licensed to use these materials for any other purpose. 

Vinoramica and the associated logos are our registered trade names and trademarks; we are also the owners of unregistered trade mark rights in them and these identifiers may not be used by anyone else without our express permission. Trademarks of brands featured on this Site belong to their respective owners; we can make no warranty or representation with respect to these or any other trademarks. 

Privacy Issues 
By placing an order on this Site or over the phone, you are agreeing to the use and storage of your personal data. Your card details will never be stored on the system. Please review our separate privacy policy on our Site.

 

Miscellaneous
Throughout this Terms & Conditions document and this Site, P&P refers to the entire postage and packing charges levied on each complete order, calculated according to the weight band of the goods involved. 
We aim to provide the most accurate descriptions possible relating to our products. Please note that vintages are subject to availability and may change from those published below. Please ring or email to confirm which year vintages are. Colours and designs may sometimes vary from those shown: if in doubt, you should contact us prior to purchase to verify the details. As in Section 4 of this document, the appearance of shades and colours may also vary between monitors and we cannot be held liable for aesthetic differences arising from this. If in doubt of any details or information, you should contact us prior to submitting your order if you have any queries. 

 

Vinoramica will offer its services with reasonable care and proficiency but cannot provide any guarantees, representations or warranties regarding the services of any other company, body or third party. Online facilities at Vinoramica are offered and maintained on an “as is “ and “as available” basis; we can in no way guarantee an error free or continuous form of data or service provision on the Site. Under certain circumstances beyond our control, we may sometimes be unable to offer these online services and cannot be held responsible for such lapses. Nor can we be held responsible for the content of external websites; any links provided are intended for the convenience of the customer: users follow these links of their own choice and at their own responsibility. 


Except as stated above, we can give no other warranties, conditions or other terms, express or implied, statutory or otherwise and all such items are hereby excluded to the maximum extent permitted by law. These terms shall not limit any rights you have as a consumer that may not be excluded under applicable law; nor shall they exclude or limit Vinoramica’s liability for any death or personal injury resulting from its negligence or fraudulent representation.


Subject as aforesaid, to the maximum extent permitted by law, Vinoramica excludes liability for any loss or damage of any kind howsoever arising, including without limitation any direct, indirect or consequential loss whether or not such arises out of any problem you notify to Vinoramica; Vinoramica shall have no liability to pay any money by way of compensation, including without limitation all liability to:
- any incorrect or inaccurate information on this Site;
- any interruptions to or delays in updating this Site;
- the infringement by any person of any intellectual property rights of any third party caused by their use of this Site or any product purchased through it;
- any loss or damage resulting from your use or the inability to use this Site, or resulting from unauthorized access to, or alteration of, your transmissions or data in circumstances which are beyond our control;
- any loss of profit, wasted expenditure, corruption or destruction of data or any other loss which does not directly result from something we have done wrong;
- any amount or kind of loss or damage due to viruses or other malicious software that may infect a user’s computer equipment, software, data or other property caused by persons accessing, downloading or using this Site, or from transmissions via emails or attachments received from Vinoramica or its licensees and affiliates;
- the availability, quality, content or nature of the other sites on the Internet that are owned and operated by third parties (‘External Sites’) to which this Site links, and websites located on or through any External Site, nor for any transactions involving External Sites (including as to cookies, personal data, confidential information, or purchases of domain names and other services). In the event of concerns regarding such links, websites or transactions, you should contact the site administrator for those external sites immediately;
- all representations, warranties, conditions and other terms which but for this notice would have effect. 

 

Vinoramica may withdraw or change any part of this Site or may refuse you access to it at any time if we consider it necessary. We may also terminate this agreement and immediately remove, cancel or suspend access to and use of this Site and its facilities, upon breach of any part of these terms whatsoever. Termination shall be without prejudice to Vinoramica’s other rights; Vinoramica acts as principal on its own account and not as agent for you or any other person. If Vinoramica does not enforce any provision of this agreement such will not be considered a continuing waiver. In the event that any part of these Terms & Conditions is found to be unenforceable, such part will, at Vinoramica’s option, be construed as far as possible to reflect the parties’ intentions and the remainder of the provisions will remain in full force and effect. These terms constitute the full agreement between you and The Wine Station and may only be amended in writing. They apply to the exclusion of all other terms and conditions of contract proposed. 
Since our Site and products are aimed at the UK market, we cannot guarantee that it accords with the local laws of any other countries.